Hagerstown Family Dental: Dr. Cradduck

I switched dental practices and went to my initial visit with Dr. Craddack today. From the minute I walked in, I felt very comfortable with the front desk ladies, Gabriella (dental technician), Kristen (hygienist), and Dr. Craddack. They took their time explaining what they were doing and suggested options on toothbrushes. It was a great first visit!

Dr Craddock and his staff are great. Dr Craddock is both an excellent dentist and a caring, compassionate man. He strives for perfection even with simplest procedure and he values customer satisfaction. His staff are courteous, friendly and go out of their way to ensure that your dental work is done correctly and timely. I would highly recommend Hagerstown Dentistry!

First time to this dentist office. Had to have an extraction. Everyone that I met in the office today was very nice, patient & not rushed. Dr Matthew Cradduck is who saw me. Very nice, kind, gentle, patient, calming & doesn’t rush. I highly recommend this dental office especially if you have dental office anxiety. I have now found a great dental office in Hagerstown.

I was made to feel Welcomed upon my first visit. The staff is absolutely Wonderful and sincere. Dr Cradduck came into my room and I noticed and appreciated how he wasn't rushed & spoke kindly to his staff. Very refreshing and I left with a very good opinion of this place!

I’ve been a patient of this office for over 30 years, and I can’t say enough good things about this practice. Dr. Cradduck is exceptional—skilled, professional, and genuinely cares about patient comfort. The staff is just as wonderful—friendly, helpful, and always welcoming. No matter the procedure, I’m always put at ease, which says a lot when it comes to dental visits. The level of care and consistency over the years has been outstanding. I highly recommend this office—you won’t be sorry!

Laura took great care of me. She was smiling, polite, and respectful throughout the entire visit. She explained every step before proceeding, and I truly appreciated her professionalism and communication skills, which helped me clearly understand what I needed. Dr. Matthew also made sure I fully understood my situation and reassured me that no further treatment was necessary at this time. I felt well informed and comfortable during my appointment. I highly recommend this clinic, and I will definitely return for my regular check-ups! Arigue😊

Great experience today! We have moved and needed a new dentist. Shopping around and went to another dentist who wanted to do thousands of dollars of work on me which I declined and I left in tears. My husband called around and found Dr. Cradduck. Dr Cradduck felt like my dentist back home. He explained everything and had the same game plan my home dentist had. The tech was wonderful as well. She was very gentle with me when taking xrays. When checking out, the girls at the front were very pleasant. My husband called to make an appointment for himself and Mary got all his information for him so he didn't have to call our prior dentist to get everything sent over. Thank you Hagerstown Family Dental! A++++